My Help Desk

My Help Desk is a revolutionary computer services and support tool. This innovative tool allows both new and returning customers to log onto our internal support system. Once a user is logged into My Help Desk with his or her name and password, they have a variety of powerful tools at their fingertips. Customers have the ability to create new support requests as well as view the status of current ones that are in progress.  New support requests are sent directly to our certified and experienced help desk support staff. Users also have the ability to look at their support request history, which can prove to be a powerful auditing tool for businesses. Using My Help Desk, users can also browse our Knowledge Base to search for common solutions to issues they may be experiencing with their information technology.

My Help Desk STAT is an accompanying service to the original My Help Desk service that allows our support technicians to offer live remote computer support to our customers. This one-on-one live support service allows quick and cost effective solutions to common computer problems. Customers no longer have to wait for scheduling or disconnect their PC and bring them to our service center. With your consent our support technicians have the ability to resolve server, desktop and network problems without ever having to leave the office!

Customers currently enrolled in My Help Desk my access My Help Desk at any time by click the My Help Desk link located throughout our site located below the search box. Or you may access My Help Desk here.