Remote Administration and Support

Does your company have a Network Operations Center? Has your company reached a size that you are in need of considering the addition of more information technology skilled employee's?

RG Technologies offers the ultimate solution to that dilemma, Remote Administration. With the systems administration and engineering expertise of our Remote Administration team, RG Technologies is able to manage and service your entire network infrastructure from our central network operation center.

RG Technologies essentially uses the graphical user interface to remote devices over local area network (LAN), wide area network (WAN), or Internet connections. Using remote desktop applications for administration to remotely manage computers can greatly reduce administrative overhead in any server environment.

Administrators can access servers from anywhere: be it inside the computer room, or from halfway around the world over a WAN, VPN, or dial-up connection. They can start time-consuming batch processing jobs like tape backups, disconnect, and then dial-in to the corporate network at a later time to check the progress.

Server application and operating system upgrades can be completed remotely, as well as tasks that are not usually possible unless the administrator is sitting at the console.

Server file system tasks, such as copying large files and virus scanning, are much more efficient when performed within a remote session, rather than using utilities that are executed on a client computer. Administration tasks are quicker and more intuitive than using command-line utilities, although it is still possible to open up a command shell.

This solution requires sophisticated communications and trained personnel. RG Technologies has invested a significant amount of its resources to develop this solution to allow us to deliver it to you as a cost effective and seem less solution to all your system administrative needs.