BUSINESS SERVICES

Using computers in your business is no longer an option. Downtime due to computer slowdowns, missing files or even failure is a totally unacceptable risk. Did you know that the average amount of money lost per hour to computer downtime is approximately 25% of your calculated business income for that same hour? Worse than that, it can cost you customers. Is your company in a position to suffer dreaded downtime? We have over 18 years working with computers in large (over 8000 employees), medium (under 1000 employees) and small (under 50 employees) companies. We have managed and built NOC (Network Operation Centers), Customer Support Centers, Networks, Rollouts, Microsoft Servers including; Active Directory, Exchange and SQL. What do we have to offer you? Experience, Certification and above all else, Customer Service at affordable prices.

RG Technologies Solutions

Once the solution is fully operational, control of the solution management and ongoing training passes to our managed services department. Our team assesses your long-term business requirements and creates an appropriate tailored service package. This will include up to 24-hour help-desk support, with transparent escalation to our key partners to assist in the resolution of major problems and technical queries. It will also incorporate data collection, analysis, interpretation and reporting in a pro-active way, to preempt issues wherever possible. As part of our commitment to providing full lifespan solutions with low cost of ownership and fast return on investment, we offer specialized training courses on our solutions.

To ensure that your solution remains future-proof and continues to meet your needs and expectations, our business consultants proactively meet with you on a regular basis.