RG TECHNOLOGIES, LLC PRIVACY POLICY
The following privacy policy describes the information and privacy practices for RG Technologies, LLC, services provided at your home or office, RG Technologies, LLC sites, call centers, and other locations. This privacy policy describes how RG Technologies, LLC employees will collect and use your information. All information provided to RG Technologies, LLC may be shared with RG Technologies, LLC parent companies. When you provide a RG Technologies, LLC employee with your personal information, you consent to the information practices described in this policy.
This privacy policy may not apply to web sites that are accessible through the RG Technologies, LLC RG Technologies, LLC may contain links to other sites operated by third parties including, but not limited to, third-party sites that display RG Technologies, LLC trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.
This privacy policy applies to RG Technologies, LLC operations and locations in the United States.
To assist you with reading through our privacy policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:
FREQUENTLY ASKED PRIVACY POLICY QUESTIONS
WHAT INFORMATION DO RG TECHNOLOGIES, LLC EMPLOYEES COLLECT FROM ME?
We may collect personal information such as your name, mailing address, phone number, email address, credit card number and other billing information.
WHEN DOES RG TECHNOLOGIES, LLC COLLECT INFORMATION FROM ME?
While taking advantage of products or services available from RG Technologies, LLC, you may be asked to provide personal information. For example, you may be asked to provide personal information when you schedule an appointment for services at your home or office, bring in your product for service, purchase products, contact RG Technologies, LLC call centers with a question or concern, initiate a chat session, participate in a sweepstakes, promotion or survey, and / or participate in other activities with RG Technologies, LLC entities.
HOW IS MY INFORMATION USED?
RG Technologies, LLC uses the information you provide in order to fulfill requests for services or information; provide customer services; administer sweepstakes, promotions or surveys; offer new products or services; improve the effectiveness of RG Technologies, LLC, marketing endeavors and offers; conduct research and analysis; send marketing communications; or perform other business activities.
DOES RG TECHNOLOGIES, LLC SHARE MY PERSONAL INFORMATION WITH OTHERS?
RG Technologies, LLC does not sell or rent your personal information to third parties. RG Technologies, LLC may need to share your personal information with certain third parties such as our service providers and other representatives for limited purposes. For example, RG Technologies, LLC may share personal information with third parties to perform services such as sending RG Technologies, LLC marketing communications, servicing products, conducting research, analysis or administering surveys, sending regular mail and email on behalf of RG Technologies, LLC, processing credit card payments, administering sweepstakes, providing call center services, data storage and hosting services.
The third parties with whom RG Technologies, LLC conducts business are only authorized to use your information to perform the service for which they were hired. As part of the agreement with them, they are required to follow the privacy guidelines provided to them and to take reasonable measures to ensure your personal information is secure.
RG Technologies, LLC may also share your personal information with companies who have referred you to RG Technologies, LLC for goods and services, or have provided space in their store locations for RG Technologies, LLC to offer its goods and services, or have allowed RG Technologies, LLC to have a presence on their web sites.
From time to time, RG Technologies, LLC may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. RG Technologies, LLC also reserves the right to report to law enforcement agencies any activities that RG Technologies, LLC, in good faith, believes to be unlawful. RG Technologies, LLC may share certain personal information when RG Technologies, LLC believes that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. RG Technologies, LLC may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?
RG Technologies, LLC is an opt-out organization. Once RG Technologies, LLC receives your information, RG Technologies, LLC may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-out of receiving future marketing communications from RG Technologies, LLC.
To change your status with respect to receiving marketing communications from RG Technologies, LLC, you may
1) Follow the directions on a marketing e-mail or direct mail marketing communication from us. Marketing communications from RG Technologies, LLC will tell you how to stop receiving them.
2) Send an email with your current contact information to
. Or
3) Send a request with your current contact information to RG Technologies, LLC, 419 14th St, Huntingdon, PA 16652.
If you send an email or letter request, please include your full name, address, phone number and email address and indicate specifically what type of marketing communication(s) (for example, email, direct mail and / or phone) you wish to stop receiving. This helps identify you correctly in RG Technologies, LLC systems so Employees can accurately process your request.
RG Technologies, LLC will take the appropriate steps to implement your request to opt-out of receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from RG Technologies, LLC marketing lists, it may take up to ten business days for emails, 30 calendar days for phone calls and six weeks for direct mail.
Until the change takes effect, you may still receive marketing communications from us.
Also, please note that even though you may have requested not to receive future marketing communications, you may still receive business-related communications such as appointment confirmation calls, billing information or other organization-related communications. In addition, opting out of RG Technologies, LLC marketing communications does not impact your marketing preferences with the RG Technologies, LLC parent company. You must contact the RG Technologies, LLC parent company directly if you wish to stop receiving other marketing communications.
If you have never provided your personal information and would like to be added to our marketing list, please use the contact information above.
HOW DO RG TECHNOLOGIES, LLC EMPLOYEES SECURE MY PERSONAL INFORMATION?
SECURITY
Whether you are receiving services or purchasing products in RG Technologies, LLC locations, using RG Technologies, LLC, having services performed at your location, or contacting the RG Technologies, LLC call center, RG Technologies, LLC has security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under RG Technologies, LLC's abilities. This includes personal information that you provide in order to complete a purchase. RG Technologies, LLC cannot ensure or warrant the security of any information you transmit by email, and you do so at your own risk.
Please note: While RG Technologies, LLC is able to protect personal information that is provided during the course of business, RG Technologies, LLC cannot take responsibility for data loss on the products or systems serviced. You will need to ensure your data has been removed or backed-up in order to safeguard this information.
REMOTE ACCESS
RG Technologies, LLC offers remote access service to assist in diagnosing and resolving system issues. This process allows a RG Technologies, LLC Agent to remotely access your computer to determine the problem and either repair it or provide advice on what options are available to fix the issue. By taking advantage of this service, you are giving permission to a RG Technologies, LLC Agent to log into your computer which may contain personal information. A RG Technologies, LLC Agent will only search your computer to determine the cause of the problem and will attempt to limit their interaction with your files to a minimum. It is your responsibility to ensure all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.
DOES RG TECHNOLOGIES, LLC USE COOKIES OR OTHER TECHNOLOGIES TO COLLECT INFORMATION ABOUT ME?
A cookie is a small data file that a web site or email may send to your browser, which may then be stored on your hard drive. RG Technologies, LLC web sites and emails may use cookies to create a more personalized user experience for visitors to our site. Cookies simulate a continuous connection — they let RG Technologies, LLC remember information about your preferences and session.
RG Technologies, LLC uses a third party to place cookies on your computer to collect non-identifiable personal information. Although these cookies may contain a unique user ID, they do not collect or store any of your identifiable personal information.
The RG Technologies, LLC web server automatically collects clickstream information such as the address, or URL of the web site that you came from before visiting RG Technologies, LLC, which pages you visit on RG Technologies, LLC, which browser you used to view RG Technologies, LLC and any search terms you may have entered on RG Technologies, LLC, among other things. RG Technologies, LLC may also use other technologies to track which pages of RG Technologies, LLC sites visitors view. This anonymous clickstream data helps us understand how visitors use RG Technologies, LLC sites.
HOW CAN I UPDATE MY INFORMATION?
RG Technologies, LLC wants your information and marketing preferences to be accurate and complete. RG Technologies, LLC provide several different methods for you to update your personal information. To update your information, call 1 (814) 643-0434, or send a request to: . or RG Technologies, LLC, Attention: Privacy, 419 14th St, Huntingdon, PA 16652.
If you send an email or letter request, please include your current contact information and the requested changes you would like made.
DOES RG TECHNOLOGIES, LLC COLLECT INFORMATION FROM CHILDREN?
RG Technologies, LLC will not knowingly or intentionally collect personal information online from children under the age of 13 as set forth by COPPA (Childrens Online Privacy Protection Act). RG Technologies, LLC is committed to protecting the privacy of children.
WHOM MAY I CONTACT IF I HAVE QUESTIONS OR CONCERNS ABOUT THE PRIVACY OR SECURITY OF MY INFORMATION?
Please contact our Privacy Department to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may call 1 (814) 643-0434, or send a request to: . or RG Technologies, LLC, Attention: Privacy, 419 14th St, Huntingdon, PA 16652.
WILL THIS PRIVACY POLICY CHANGE?
Because RG Technologies, LLC will continue to implement new technologies and improve the services and features provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post those changes here or in other formats for you to review. If we change our information practices or this privacy policy in such a way that your personal information may be used or shared in a different manner, RG Technologies, LLC will give you the opportunity to opt-out of having your information used or shared in that new manner.
Effective Date: January 15, 2007
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